HYUNDAI MOTOR AMERICA MOBILE AND WEARABLE APP PRIVACY NOTICE

Effective Date: January 1, 2020

Your privacy is important to Hyundai Motor America and its parent company and affiliates (“Hyundai” “we,” “us” or “our”), as is your trust in Hyundai’s products and services. We strive to protect your privacy, while providing opportunities to receive desired information regarding Hyundai’s products, services, and offers that are relevant and useful to you. This Hyundai Motor America Mobile and Wearable App Privacy Notice (this ”Notice”) describes how we collect, use, and share your personal information when you use our mobile and wearable apps.

PLEASE REVIEW THIS Notice CAREFULLY.  When you register for or otherwise access or use THE MOBILE OR WEARABLE APP COVERED BY THIS NOTICE, you consent to our collection, use and sharing of perSonal information as described in this Notice.   

Scope and Purpose

In this this Notice, we describe how we collect, use and share the following types of information:  

• Information collected when you use our mobile or wearable apps, including information you provide during the registration process, if applicable

This Notice is intended to supplement the Hyundai Motor America Privacy Policy (“HMA Privacy Policy”) with respect to our collection, use and disclosure of information.  For additional information about our information practices and your choices and rights regarding your personal information, please review the HMA Privacy Policy.  Your access to or use of the mobile app covered by this Notice, and any dispute over privacy, is subject to the any applicable terms and conditions, including the Connected Services Agreement (available at https://owners.hyundaiusa.com/us/en/terms-and-conditions.html), which is incorporated by reference into this Notice and includes applicable limitations on damages and the resolution of disputes.  

Personal Information We Collect

The information we collect varies depending upon the circumstances.   

Categories of Personal Information. Certain laws, such as the California Consumer Privacy Act (“CCPA”) require that we disclose the categories of personal information we collect.  We may collect the following categories of personal information (as set forth by CCPA) in connection with the mobile or wearable app covered by this Notice: identifiers, such as a real name, alias, address, IP address and online identifiers, email address, account name, driver’s license number and other government identifiers, or other unique personal identifiers; mobile identifiers including phone number, device ID, and advertising ID, commercial information, including records of products or services purchased or considered or other purchase histories; internet and other electronic activity information, including, but not limited to, browsing history, search history, and your interaction with a website, application, or advertisement; geolocation of your device; profiles, inferences and trends derived from the personal information we collect. For more information about our collection, use and disclosure of personal information pursuant to the CCPA, please go to the HMA Privacy Policy.

Sources of Personal Information.  In general, we collect personal information directly from users of our mobile or wearable app, from third parties (such as dealers, platform providers, and others with whom we work with to make available the mobile app), and automatically related to your use of our mobile or wearable app.  (We may also combine this information with other personal information we collect about you.)

Information Collected from You.  We may collect information directly from you or your mobile and/or wearable device, such as when you use our app or communicate with us related to our app.

• Account Information.  When you create an account via our mobile app, we collect information that you provide us such as your name, email address, phone number, home or work address, and other contact information.  We may also collect certain optional information, such as your preferences, demographic information and other information.

• Customer Service and Support and Other Data.  When you email us, call us or otherwise Contact Us, we maintain records about our interactions and communications with you, including the nature of the request, your name and contact information, and information related to our resolution of your request. 

• Geolocation Data.  We may collect location information such as your mobile device’s location information as necessary to provide the services of the mobile app.  Geolocation data may be associated with the other information we collect and access.

• App and Site Data.  When you use our app, we and our third party providers may use cookies, web beacons, log files, and other methods to collect information about your activities and use, including IP address, app identifier, device ID, advertising ID, location information, browser type, device type, domain name, the referring and exiting URLs, the dates and times of access and use; device name and model; operating system type, name, and version; the length of time that you are logged into or using our app, and the links you click and your other activities.  

• Third Party Services.  We may collect information about you from non-affiliated entities and service providers that provide certain features, functionality or other services, including information related to the performance and use of such third party services.  

Use of Information

Generally, we use the information we collect (including personal information) for the following purposes:

• Services and Support. To provide, maintain and improve the app; to make available certain features and services; to authenticate users; to perform technical operations, such as updating software; to send you messages relating to our app; and for other customer service and support purposes.  

• Research and Analytics. To better understand how users access and use our mobile and wearable apps; to evaluate and improve our apps; to develop new features, products, or services; for troubleshooting and maintenance; for warranty, safety, quality and product improvement purposes; and for other research and analytical purposes. 

• Marketing. To communicate with you about your account and use of our mobile or wearable app via email and push notification, including to send you product updates; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you, including information about third party products and services; and for other informational, marketing, or promotional purposes.  Please see the Your Rights and Choices section for more information about how to change your communications preferences.  We may also send you notifications by text message if you have opted in to receive them.   

• Personalization.  To personalize the information and content we display to you, including marketing, promotional and sponsored content, as well as providing you with more relevant ads (if applicable). 

• Security and Protection:  To protect the safety, rights, property, or security of Hyundai, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity that we, in our sole discretion, consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Notice or our Terms of Use. 

• Legal Compliance:  To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request, whether formal or informal, from law enforcement or a governmental authority; to communicate with you about recalls.

• General Business Operations:  Where necessary for the administration of our general business, accounting, recordkeeping and legal functions, in connection with a transfer of our business or assets, or as part of our routine business administration, such as employee training, compliance auditing and similar internal activities. 

Disclosure of Information

We disclose the information we collect as set out below. Other than the cases below, we will not disclose your information unless you consent in some way, including by your continued use after notice.

Affiliates, Vendors and Providers.  We share personal information with our vendors and others who we work with to make certain services available, such as:

• Affiliates:  We may disclose information to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your personal information will be subject to this Notice.

• Vendors:  We may disclose information to third-party vendors, service providers, suppliers, contractors or agents who use such data in order to perform functions on our behalf.  

• Third Party Providers.  Our apps may be provided or supported by third parties who may collect and receive personal information about you as part of their provision of the particular feature, service or application, or in order to respond to a request you make via the mobile and wearable apps.  Services provided by these Third Party Providers include, for example, navigation and traffic services and emergency services. The use of your personal information by these third parties will be subject to their respective privacy policies and terms, and not this Notice.  

Third Parties. We may share information, including geolocation data, with authorized dealers and select third parties.  

• Dealers. We may share certain information with dealers so that they and we may better respond to your requests, send your relevant and personalized offers and information, and respond to your requests.  

• Third-Party Offers.  If you click an offer or otherwise choose to take advantage of a third-party offer, we may share information, including personal information, with that partner to facilitate your interaction with them. 

Business and Operational Purposes.  In addition, we may disclose information in support of our business and operational purposes, including:

• Business transfers:  Your information may be disclosed and transferred by us to another company as part of any merger, acquisition, financing, sale of company assets or interests in the respective company, or in the case of insolvency, bankruptcy, or receivership, including during negotiations related to such business transfers.

• Protecting rights and interests:  We may disclose your information to protect or defend the safety, rights, property, or security of Hyundai, third parties or the general public, including to detect, prevent, or otherwise address fraud, security, technical issues, or other activity which we, in our sole discretion, consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.  We may also use the information we collect as evidence in litigation in which we are involved, and as necessary to enforce this Notice or our Terms of Service and other applicable agreements with you.  

• Legal compliance:  We may disclose or make available the information we collect to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding, in response to a subpoena, warrant, court order, or other legal process, or as part of an investigation or request, whether formal or informal, from law enforcement or a government official.

Aggregate and De-Identified Information. We also may use and disclose aggregate, anonymous, or de-identified information about users for marketing, advertising, research, compliance, or other purposes.

Safeguards

We have implemented safeguards to protect the information we collect. However, the security of information transmitted through the Internet over telecommunications networks, or the use or storage of information on rooted/jailbroken devices, cannot be guaranteed. We are not responsible for any interception or interruption of any communications through the Internet or telecommunication network or for changes to or losses of data as a result. We are also not responsible for the loss of information as a result of use on rooted or jailbroken devices. Users of our mobile and wearable apps are responsible for maintaining the security of any password, user ID or other form of authentication involved in obtaining access to the app and their account. In order to protect you and your data, we may suspend your use of any app, without notice, pending an investigation, if any security issue arises. Access to and use of password protected and/or secure areas of any app or your associated account are restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution or civil action.

Information About Children

The mobile app is not directed at children and we do not knowingly collect any personal information from children under the age of 16.  

Your Rights and Choices

You have certain rights and choices regarding your information, as well as how we communicated with you related to the mobile or wearable apps and other HMA products, services or offers. For more information about your rights and choices please review the HMA Privacy Policy.

Opting-Out.  Hyundai offers you the opportunity to opt-out from marketing communications from Hyundai, and to opt out of certain disclosures of personal information to third parties.

• You may opt-out of marketing emails or manage your subscription preferences for emails from us at any time by using the unsubscribe mechanism within any marketing email we send to you. Even if you opt out, we may still send you non-commercial emails, such as registration confirmation, Vehicle updates, and responses to direct requests.

• If you wish to opt-out or request that we cease sending you commercial or other information via phone or postal mail, you may opt out by submitting a request at our Contact Us page

• You may also opt out of our sharing of your personal information (including Covered Information) with third parties for marketing purpose by submitting a request at our Contact Us page 

Reviewing, Updating and Deleting Your Information.  If you register for an account to access and use the app, you can access and update certain information we have relating to your account within your account settings. For Blue Link services, this can be done on the My Account page of myhyundai.com.  You may also update or delete your contact information by submitting a request at our Contact Us page  Please note that we may maintain copies of information that you have updated, modified or deleted, as permitted, in our business records and in the normal course of our business operations.    

California Residents.  If you are a California resident, please be sure to review the HMA Privacy Policy a for important information about your rights under California privacy laws and how to submit a request to us pursuant to these rights.

Updating this Notice

Hyundai reserves the right to change this Notice at any time. Hyundai will use, share, and disclose all personal and other user information in accordance with the Notice in effect at the time the information is collected. We will post any changes to this Notice on this page so check back frequently so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Continued interaction with us following changes to these terms will mean that you accept the changes.

How to Contact Us

Please visit our Contact Us page